Return policy
We understand that garments have to fit properly, so please make sure you are happy with your purchase before wearing it. Worn and/or laundered items will not be accepted for credit or exchange. All tags must be returned attached to the garment in order to be accepted.

Purchased items have to be returned within 14 days of the original date of sale. Email us with your return information. Your email should contain the following information:

  • Full name,
  • Date of purchase
  • Item(s) purchased
  • Reason for return

When we receive and review your email we will send you an authorization code. Write the authorization code on the original purchase slip and place it inside the box with the item.

Credit Card and Debit Card purchases returned for refund will be credited to the card used in the original purchase transaction for the exact amount. Please allow 1- 2 billing cycles for the credit to appear on your statement.

 

Send returns via UPS or Fedex to:

AlenA Designs
67 Holland St
Somerville, MA 02144

617.661.2031